Welcome
Thanks so much for checking out my shop. Just a little bit about me and how we operate: I am a 'retired' teacher/stay at home with 3 boys. I paint everything while they sleep. In order to help with time, I have moved to selling mostly only in stock/ready to ship items. I paint in groups of 3-5. If an item you are looking for is sold out, you can place a custom order. Custom orders on seasonal items are $5 more since I only paint 1 piece. I limit the number of custom order I take each month in order to spend time with my boys. Turnaround for in stock items is 1-5 days. Custom orders are 1-2 weeks with items usually shipping right at a week after purchase.
*Preorders are generally held once a month and include seasonal items that discounted for 1 week only. Check the Preorder section of my shop to see if their is current preorder or check us out on Facebook and Instagram @DLDesignsBirmingham to find out when the next preorder begins.
Preorder items ship in 3-6 week. There is date by which you will receive the item on each preorder listing.
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale